|
Please Choose:
|
|
ATTN: RPO USERS
RPO IS NO LONGER AVAILABLE FOR REFERRAL ENTRY USE.
PLEASE USE OUTREACH AS AN ALTERNATIVE.
WE APOLOGIZE FOR THE INCONVENIENCE.
IF YOU NEED ANY HELP WITH PASSWORDS, ACCESS OR TRAINING PLEASE CONTACT:
SEANNA DEFORREST AT 818-707-9603 EXT. 1406.
|
|
|
|
|
|
|
|
|
|
For the Reasonable and Customary Fee Schedule for Non-contracted Providers, please go here.
|
|
Group Members and Physicians- All Utilization Management decision-making is based only on the appropriateness of care and service. Providers and members may request copies of Policy & Procedures as well as criteria used in making UM decisions. Providers and others involved in this process are not financially compensated for denials of care or service. Providers or Members with questions or complaints should call our Customer Relations Department at: 818 707-9603 extension 6001. Information regarding the Quality Management Program and process achieved in meeting quality goals is available to practitioners and members. Please contact Customer Relations at the number listed above for more information.
For Patient Rights and Responsibilities please go here.
For Medical Record Documentation Standards please go here.
|
